I ordered the Korean BBQ fried rice for $20 and was extremely disappointed. The dish was so wet that it looked and tasted more like rice soup or stew than actual fried rice. The bottom of the container was filled with watery sauce, and the rice had completely lost its texture — it was soggy, mushy, and unappetizing. When we went back to the restaurant to politely explain the issue, the staff told us “this is normal”, which honestly made us even more frustrated. I’ve eaten Korean-style fried rice many times before, the fried rice I got from this restaurant last year was not the same— it can be slightly moist, but this level of sogginess is far from normal. It lacked the smoky, pan-fried flavor that a proper fried rice should have. We requested a refund, and while we do appreciate that they gave our money back, there was absolutely no apology or concern from the staff. They handled it in a very rushed and dismissive way, which made the whole experience worse. We walked away feeling not only disappointed with the food, but also with the customer service. For $20, I expected a freshly cooked, flavorful meal — not soggy rice drenched in sauce, followed by poor attitude and zero accountability. I rarely leave negative reviews, but this experience really stood out in the worst way. The picture speaks for itself. Sadly, I won’t be returning. I hope the restaurant takes feedback like this seriously

Chiu Chu